Résumé de section

◄1.1 Signing in for the first time
►1.3 Setting up your profile

    • Because login runs through your Google account, most "I can't log in" problems are not LMS problems. Work through this in order:

      1. Google sign-in fails outright (wrong password, account not recognised): this is an account issue, contact ICT for Password reset, register units first for account not recognized.
      2. Google sign-in succeeds, but you land on an empty dashboard with no courses: this is an enrolment issue, give it one more day or proceed to ICT for support with course enrolments.
      3. You get a cookies error: enable cookies in your browser settings and try again.

      Always include your Student Admission Number and a screenshot of the error when you contact support. It resolves issues roughly twice as fast.

◄1.1 Signing in for the first time
►1.3 Setting up your profile